Need more help?
How Do I Create an Account?
What If I Don't Have an Account?
How Can I Update My Account Information?
Forgot Your Password?
What is a Wishlist?
How Do I Make an Order?
Send an Order as a Gift
How Can I Make Changes to My Order?
Can I Cancel My Order?
Can I Request for a Paper bag?
How Can I Pay for my Order?
Can I pay via GCash or PayMaya?
Can I Save My Credit/Debit Card Information?
Shipping and Delivery
Can I Get Delivery Updates via SMS?
What If My Order Got Returned?
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Return and Exchange
Online Store Returns Policy
What If the Item I Want For Exchange is Out of Stock (exchange due to size only)?
Can I Exchange Gifts Given To Me?
How Can I Process an Exchange If I lost my Online Store Receipt?
Does Your Warehouse Accept Returns?
Damaged/Incorrect Item Received